Q: What payment methods do you accept? A: We accept major credit cards such as Visa, Mastercard, American Express.
Q: How long does it take to receive my order? A: Shipping times vary depending on your location and the shipping method selected during checkout. Standard shipping typically takes 7-9 business days, while expedited shipping can arrive within 5-7 business days.
Q: Can I cancel or modify my order after it has been placed? A: Once an order has been placed, it cannot be modified or cancelled as our system automatically processes orders for shipment.
Q: Do you offer international shipping? A: Yes, we offer international shipping to select countries. Shipping times and rates vary depending on the destination.
Q: How do I know what size to order? A: We provide a size chart for each product to help you choose the appropriate size. If you are unsure about sizing, please contact our customer service team for assistance.
Q: What is your return policy? A: We accept returns within 30 days of purchase for unused and undamaged items with all tags and packaging intact. Please refer to our returns policy for more information.
Q: How can I contact customer service? A: You can reach our customer service team by email, phone, or live chat. Our customer service hours are Monday to Friday, 9am to 5pm EST.
